Shipping Policy

This shipping policy applies to orders within the USA. By placing an order on our website, you agree to the terms outlined below. We strive to ensure timely and efficient delivery for all our customers.

A. Shipping Costs

Shipping costs are calculated at checkout, allowing you to view the total shipping fee before completing your purchase.

B. Transit, Handling & Order Cut-Off Time

  • Orders are typically in transit for 3 – 5 business days (Monday to Friday).
  • The order cut-off time is 5:00 PM Eastern Standard Time (New York).
  • Order handling time is 1 – 2 business days (Monday to Friday).

C. Delivery Carriers

We use UPS, USPS, and FedEx for deliveries, ensuring reliable and secure shipping.

D. Address Changes

Once an order is in transit, we cannot change the delivery address. If you need to update your address, please contact us within 24 hours of placing your order at support@seasidetrailers.com

E. Order Cancellations

If you need to cancel your order before it has been dispatched, we will accept cancellations. However, once the order has been shipped, please refer to our Refund Policy for further assistance.

F. Damaged Parcels in Transit

If your parcel arrives damaged, please reject the delivery and notify our customer service team immediately. If you were not present during delivery and received a damaged parcel, contact us for the next steps.

G. Manufacturer Direct Shipping

Some orders are shipped directly from the manufacturer. Please note the following:

  1. Shipping Method: Manufacturer Direct Shipping uses standard economy ground services. The carrier may vary depending on the manufacturer’s choice.
  2. Processing & Handling: Orders typically take 1-2 business days for processing. Delays may occur, but we strive to fulfill orders promptly.
  3. Shipping Times: Deliveries usually take 1-5 business days, depending on the manufacturer’s location and your delivery address.
  4. Tracking Information: Once dispatched, you will receive tracking details via email to monitor your shipment.
  5. Communication & Updates: In case of unforeseen delays, we will keep you informed about your order status.

We work with external partners for Manufacturer Direct Shipping and appreciate your understanding regarding any potential delays. If you have questions, contact us at support@seasidetrailers.com

H. International Orders

This policy primarily applies to USA orders. For international shipments, additional terms may apply, including customs duties, taxes, and additional shipping fees. Customers outside the USA are responsible for complying with their country’s import regulations and associated costs.

I. Tracking Information

Once your order has been dispatched, you will receive a tracking number via email to monitor the shipment. If you experience any issues with tracking, contact us at support@seasidetrailers.com

J. Contact Information

For any shipping-related inquiries, please reach out to our customer service team at support@seasidetrailers.com. We are here to assist you and ensure a smooth shopping experience.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to our shipping policies. We reserve the right to update or modify this policy at any time, with changes reflected on this page.